Last Updated: April 24, 2026
For Independent Drivers Using the CocoWash Driver Application
These Driver Terms of Service ("Terms") govern your access to and use of the CocoWash Driver mobile application and platform. By registering as a Driver, you confirm that you have read, understood, and agree to be bound by these Terms.
CocoWash LLC reserves the right to update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms.
As an independent contractor, you are solely responsible for:
CocoWash will not withhold taxes, provide benefits, or make any employment-related payments on your behalf.
To be eligible as a CocoWash Driver, you must:
CocoWash conducts a Driver Review of all applicants before granting platform access. By registering, you consent to this review and confirm that:
The Driver Review includes a review of submitted documents including your driver's license, vehicle insurance, vehicle registration, and profile photo. CocoWash reserves the right to deny or revoke platform access based on review findings.
CocoWash does not collect or store Social Security Numbers. No immigration documents are collected or required.
You must upload and maintain current copies of:
It is your responsibility to keep all documents current. Operating with expired documents may result in immediate suspension from the platform.
To receive earnings, you must complete Stripe Connect onboarding. Stripe, Inc. handles:
You provide sensitive financial information directly to Stripe. CocoWash does not store your SSN, bank account numbers, or tax identification details. If you are unable to complete Stripe onboarding, you will not be eligible to receive payouts.
You may toggle your availability through the App at any time. When set to ONLINE, you may receive and accept job offers. You are never required to be online — you retain full control over your schedule.
Job acceptance is entirely voluntary. You may accept or decline any job offer. However, a pattern of accepting jobs and then frequently cancelling may result in strikes on your account.
Once you accept a job, you commit to:
When handling customer vehicles, you must:
You earn 60% of the CocoWash platform fee for each completed job, with a minimum payout of $12.00 per job. Your earnings for each job are clearly displayed before you accept.
Earnings are paid out via Stripe Connect to your connected bank account following job completion. Funds typically arrive within 1-2 business days, subject to Stripe's standard processing times. CocoWash is not responsible for delays caused by Stripe or your financial institution.
You are solely responsible for reporting and paying all applicable taxes on your earnings. Stripe will facilitate W-9 collection and issue a 1099-NEC form for annual earnings of $600 or more. We strongly recommend consulting a tax professional regarding your obligations as an independent contractor.
Strikes older than 12 months are removed from your record, provided no new strikes occurred during that period. A driver in good standing resets after one year.
You may appeal any strike within 7 days by contacting support@cocowash.org. CocoWash will review your appeal within 5 business days and notify you of the outcome.
You must maintain valid personal auto insurance at all times throughout your engagement with CocoWash. You must notify CocoWash immediately of any lapse or cancellation of coverage.
CocoWash maintains Garage Keeper's Liability insurance covering customer vehicles while in the care, custody, and control of an active CocoWash Driver. This supplemental coverage does not replace your personal insurance and may have coverage limitations.
You agree to at all times:
You consent to CocoWash collecting your location data while you are online on the platform. Customer location data and personal information accessed through the App is strictly confidential and may only be used for the purpose of fulfilling the assigned job. Misuse of customer data will result in immediate deactivation and may be reported to law enforcement.
Your use of the platform is also governed by our Privacy Policy.
Customers will rate you after each completed job. Your rating affects your standing on the platform. CocoWash will notify you before taking any rating-based action, and you will have the opportunity to respond.
Either party may terminate this agreement at any time. You may stop using the platform at any time with no penalty. Any outstanding earnings for completed work will be paid out according to the normal payment schedule.
CocoWash may deactivate your account for violations of these Terms, safety concerns, or business reasons.
Any disputes arising under these Terms shall be resolved by binding arbitration in the State of Maryland, in accordance with the rules of the American Arbitration Association. You waive the right to participate in class action or collective arbitration proceedings against CocoWash.
These Terms are governed by the laws of the State of Maryland, United States, without regard to conflict of law principles.
For questions about these Terms:
By registering as a Driver and using the CocoWash Driver App, you confirm that you have read, understood, and agree to be bound by these Driver Terms of Service.